Privacy Policy

Aurexon Group GT respects the privacy of all its users and is committed to protecting the personal information collected through our website and other communication channels.

We may collect the following information:

• Full name.
• Nationality.
• Email address.
• Phone number.
• Postal address.
• Billing information.
• Data required for the booking.
• Passport details when required by suppliers.
• Travel preferences.
• Information submitted through contact forms.

We also collect technical information such as:

• IP address.
• Browser type.
• Device used.
• Cookies.
• Browsing statistics.

The information is used to:

• Manage bookings.
• Coordinate transport and lodging.
• Contact the customer.
• Issue invoices.
• Improve our services.
• Answer enquiries.
• Meet legal obligations.
• Send promotions only where the user has given permission.

We apply reasonable technical and administrative measures to protect information against:

• Unauthorised access.
• Alteration.
• Disclosure.
• Loss.
• Accidental destruction.

We share information with third parties only where it is necessary to deliver the service, including:

• Hotels.
• Tour operators.
• Transport companies.
• Tour guides.
• Insurers.
• Payment processors.
• Competent authorities where the law requires it.

We will never sell our customers’ personal information.

Our site uses cookies to:

• Improve the user experience.
• Remember preferences.
• Analyse site behaviour.
• Measure advertising campaigns.

You can change your cookie settings from your browser.

Personal data is kept only for as long as needed to fulfil the purposes for which it was collected, or while a legal obligation remains in force.

You may request:

• Access to your information.
• Correction of your data.
• Updates to your data.
• Deletion where legally applicable.
• Objection to the processing of your data for commercial purposes.

Requests can be sent to Aurexon Group GT’s official email address: support@aurexon.travel.

Transactions made through payment platforms are processed by specialised providers that meet international security standards. Aurexon Group GT does not store full credit or debit card information on its servers.

Our site may contain links to third-party sites. Aurexon Group GT is not responsible for the privacy policies or content of those sites.

Bookings made for minors must be placed by a parent or legal guardian.

Aurexon Group GT may update this Privacy Policy when necessary. The version in force is always available on our website.

For questions about the privacy of personal data, write to us at support@aurexon.travel or through the official channels published on our website.

By using our website and booking our services, the user accepts this Privacy Policy.